Florida woman sues Apple for $5 million under racketeering law

May 15, 2013 Posted By: Leave a comment
Wouldn't it have been easier for Apple to replace her out-of-warranty iPhone 4?

FORTUNE -- This is a classic.

Woman buys an iPhone 4. Fifteen months later the power button stops working. She calls AT&T (T). They send her to Apple (AAPL). She works her way up and down the customer service chain and gets tough love at...

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