If your iPhone 6s, 6s, 6 Plus, or 6s Plus randomly shuts itself off, you probably thought a faulty battery was to blame. Widespread reports of this problem led to Apple launching an iPhone 6s Battery Replacement Program, but not all iPhones were eligible for the free battery replacement. That’s because the battery issue was a separate one. The random shutdowns plaguing previous iPhone versions are caused by a software bug, one that Apple says it fixed with iOS 10.2.1.
The problem didn’t affect the iPhone 7 or 7 Plus, but some owners of 6, 6s, 6 Plus, and 6s Plus models were forced to plug their iPhones into a power outlet to get the devices to turn back on after a random shutdown.
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