Mac OS X

Apple Remote Desktop: Clients become unavailable if screen locked or curtained during logout

If you use Remote Desktop to take control of a client using Curtain mode, then Log Out on the remote client,┬áthe control session will end and you won’t be able to take control of the client again unless you force … Continue reading

If your MacBook (Retina, 12-inch, Early 2015) won’t recognize startup key combinations

If you use an Apple wireless keyboard with your MacBook (Retina, 12-inch, Early 2015), startup key combinations don’t work. This might prevent you from being able to get to Startup Manager, Recovery Mode, Single User Mode, Safe Mode, or resetting … Continue reading

Find your Exchange Device ID in iOS 8

If you need help using your iOS device, Exchange administrators might need your Exchange Device ID.

Apple Certified Mac Technician (ACMT) 2015 Frequently Asked Questions

The following article addresses common questions on changes to the Apple Certified Mac Technician 2015 program.

Use the latest version of OS X to create NetRestore or NetBoot images

For best results, keep your Mac up to date when creating NetRestore or NetBoot images.

About the security content of Apple Remote Desktop 3.5.4

Learn about the security content of Apple Remote Desktop 3.5.4.

About the security content of QuickTime 7.6.7

This document describes the security content of QuickTime 7.6.7.

If a droplet created in Compressor 4.2 doesn’t open in earlier versions

To use a Compressor 4.2 droplet in earlier versions of Compressor, recreate the droplet using Compressor 4.1.3 or earlier.

AirPort: Cross reference of 802.11n-capable AirPort Base Station names

With AirPort Utility version 5.5.3, Apple has improved the AirPort names for all 802.11n-capable AirPort Base Stations. Refer to the following tables to cross-reference the original and new names of 802.11n-capable AirPort Base Stations.

Final Cut Pro X: Timecode of selected media in the Inspector may not display as expected

When viewing the timecode of selected media in the Inspector, you may notice that it may not display as expected.