iMac

After you press the power button on the back of your iMac (Late 2013 or later), the computer might appear to not start up.

Apple has determined that some AMD Radeon HD 6970M video cards used in 27-inch iMac computers with 3.1GHz quad-core Intel Core i5 or 3.4GHz quad-core Intel Core i7 processors may fail, causing the computer’s display to appear distorted, white or … Continue reading →

The keyboard and trackpad on MacBook Air (13-inch, Mid 2013) and iMac (Late 2013) computers may stop functioning at the Personalize step when installing Windows 8. 

Most Mac computers work with wireless input devices that use Bluetooth technology. Find answers to frequently asked questions about Bluetooth.

When using Setup Assistant to configure your Mac mini or iMac for the first time, the Bluetooth keyboard may have difficulty pairing.

You may notice that the menu bar does not appear the very first time you log in to a user account on your computer (or after reinstalling Mac OS X). This may occur on iMac (21.5-inch and 27-inch, Late 2012), MacBook Pro (Retina, … Continue reading →

When you start the Boot Camp Assistant on an iMac (27-inch, Late 2012) computer that has a 3TB hard drive, the following message appears. ”Boot Camp does not support installing Windows on this Mac.”

You may see a message stating “Apple Hardware Test does not support this machine.” This is produced when you hold down the “D” key during startup and Apple Hardware Test is not found in the hard drive.

In certain cases you may notice an intermittent flicker on an Apple LED Cinema Display (24-inch, Late 2008) while it is connected to a Thunderbolt-enabled Mac. 

When installing Microsoft Windows 7 on an iMac (27-inch, Late 2009) and iMac (21.5-inch, Mid 2010) using Boot Camp, a black screen may appear.  This can happen because the Windows 7 installer does not include the necessary graphics or Bluetooth drivers … Continue reading →