Mac

Adobe Flash Player updates available for OS X on July 15, 2015

Adobe Flash Player updates address a recently identified Adobe Flash Player web plug-in vulnerability.

If you see an alert in iTunes that says "There was an error downloading your purchased music"

You may see this alert when you try to download purchased content from the iTunes Store: “There was an error downloading your purchased music. An unknown error occurred.” Learn how to resolve this issue with the steps below.

If you see error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439 when restoring or updating an iPod in iTunes

When you restore or update your iPod in iTunes, you may see an alert that says “An unknown error has occurred” followed by the number 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439.

Apple certifications: Getting certified (Canada, Latin America, United States)

This article describes the service certification offered by AppleCare and explains how to register to take service certification exams.

Specific time zones might not sync calendar events from iOS 8.3 to Microsoft Exchange

Events you create in some time zones where daylight saving time is used might not sync to Microsoft Exchange.

Get help with WeChat

If you have a question about WeChat, you can look for it—and the answer—in the app’s help section. You can also visit the WeChat support website or call the hotline.

MacBook: Vertical lines or solid gray, white, or black screen after updating to Mac OS X 10.4.7

After updating to Mac OS X 10.4.7, the MacBook may show a solid grey, white, or black screen or a screen with vertical multi-colored lines.

Final Cut Server: Cannot connect to Java Web Start with a web browser

When you connect to Final Cut Server to download the Java Web Start file using a web browser, the webpage may display a message such as "File not found!" or "Object not found!"  The Final Cut Server installer will only … Continue reading

iMac G5: Troubleshooting when your computer won’t turn on

If your iMac G5 won’t turn on—the display has no picture or color, and you don’t hear fan or hard drive activity sounds—follow these steps to troubleshoot the issue.

iMovie ’08: Camcorder Support

iMovie '08 is designed to work with a wide range of digital video devices and formats, including tape-based and the latest tapeless camcorders that record to flash memory, a hard disk drive, or DVD media.