When iTunes says to “restore your iPhone,” do you have to?

You have a perfectly functioning iPhone and you plug it via USB to a Mac. When you switch to iTunes, you see the message:

iTunes cannot read the contents of the iPhone “phone name”. Go to the Summary tab in iPhone preferences and click Restore to restore this iPhone to factory settings.

Depending on how recent your last iTunes or iCloud backup of your device is, this might be a little panic inducing. Do you really need to restore your phone?

It’s unlikely. I and others have routinely experienced a bug in which this message appears even when our iPhones (and iPads) are perfectly fine. The solution is extremely simple: quit iTunes and relaunch it. If that transient bug is what you’re experiencing, iTunes now properly recognizes your iOS device.

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