Report traces Apple Store turmoil all the way to Tim Cook

August 29, 2012 Posted By: Leave a comment
The shift in emphasis from service to profits comes from the top, say insiders

FORTUNE -- After Apple (AAPL) public relations released a statement calling staffing cutbacks at its Apple Stores a "mistake" that was being reversed, many thought that John Browett's days at the company might be numbered.

Browett is the Wharton MBA who was brought in...

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