How to work around the ‘Unable to get metadata’ error in Photos

Paul Sedovic finally has enough storage on his laptop’s hard drive by way of a new computer to keep all his images on the internal drive. However, when he went to import many thousands of images into Photos, some thousands failed with an error dialog labeled Unreadable Files. Next to each image appeared the label “Unable to get metadata.”

Paul writes:

When I selected a few of these photos individually, I was able to successfully transfer them, but I know no practical way to move a few thousand photos one by one.

Paul isn’t alone with this problem. People have reported a similar issue dating back to 2015, sometimes with an import from a local drive and sometimes when transferring images from a memory card.

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