How to troubleshoot Universal Control and Sidecar

https://b2c-contenthub.com/wp-content/uploads/2022/03/mac911-universal-control-options-bordered.png?resize=300%2C211&quality=50&strip=all 300w, https://b2c-contenthub.com/wp-content/uploads/2022/03/mac911-universal-control-options-bordered.png?resize=768%2C539&quality=50&strip=all 768w" height="584" sizes="(max-width: 832px) 100vw, 832px" />
Universal Control options let you pass a keyboard and mouse to an iPad.

Apple’s release of Universal Control in the latest updates to iOS, iPadOS, and macOS provides another arrow in the quiver of Continuity, features that let you move data and actions seamlessly among your devices. Universal Control supplements Sidecar, a previously released feature that lets a Mac user with macOS 10.15 Catalina or later and an iPad with iPadOS 13 or later use an iPad as an extended or mirrored display.

You may need some help troubleshooting Universal Control and switching between it and Sidecar if you want to use both features. Apple bills Universal Control in macOS 12.3 Monterey and iPadOS 15.4 as a beta feature, so it’s not strange that you might encounter peculiar behavior.

In my testing, at one point, I had a single iPad appear twice, enabled separately for Universal Control and Sidecar, which shouldn’t be possible. Here’s when that behavior appears to occur:

  1. In System Preferences > Displays, enable Universal Control features by clicking the button.
  2. With your iPad on and nearby, “push” your cursor onto the iPad screen.
  3. Now, in the Add Display menu, choose the iPad under Mirror or Extend To.

You may now see two iPads in the Displays layout screen: one is contiguous with your displays or displays; the other is a little offset.

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Cupertino, we have a problem: One iPad, two incompatible functions.

To avoid this problem, make sure your cursor appears on a display that’s attached to your Mac, not on the iPad, before you select the iPad to extend your display.

If you have the above problem occur, you can solve it by selecting the option you don’t want from Add Display:

  • If it’s extending or mirroring, select the iPad under the Mirror or Extend To section.
  • If Universal Control is shown as allowing input sharing, select that under Link Keyboard & Mouse.
https://b2c-contenthub.com/wp-content/uploads/2022/03/mac911-select-ipads-universal-bordered-1.png?resize=300%2C215&quality=50&strip=all 300w, https://b2c-contenthub.com/wp-content/uploads/2022/03/mac911-select-ipads-universal-bordered-1.png?resize=768%2C550&quality=50&strip=all 768w, https://b2c-contenthub.com/wp-content/uploads/2022/03/mac911-select-ipads-universal-bordered-1.png?resize=1200%2C860&quality=50&strip=all 1200w" width="1200" height="860" sizes="(max-width: 1200px) 100vw, 1200px" />
If iPad mini (in this figure) had a checkmark next to both of its appearances in the pop-up menu, selecting it under Link Keyboard and Mouse resolves the problem.

Ask Mac 911

We’ve compiled a list of the questions we get asked most frequently, along with answers and links to columns: read our super FAQ to see if your question is covered. If not, we’re always looking for new problems to solve! Email yours to mac911@macworld.com, including screen captures as appropriate and whether you want your full name used. Not every question will be answered, we don’t reply to email, and we cannot provide direct troubleshooting advice.

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